Privacy Policy
KEY Real Estate, Inc. (“KEY Real Estate,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you when you use our website, submit an inquiry, communicate with us, or use our real estate services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone or mobile phone number
- Mailing address
- Property address
- Real estate search criteria and property preferences
- Information regarding a property you own or may wish to sell
- Information submitted through website forms
- Communications, inquiries, and other information you provide to us
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, approximate geographic location, and information collected through cookies and similar technologies.
How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests
- Provide information about properties and real estate services
- Assist with buying, selling, or evaluating real estate
- Provide requested property listings, recommendations, and updates
- Coordinate showings, appointments, and real estate transactions
- Communicate with clients and prospective clients
- Send newsletters, market updates, and other communications when permitted
- Send SMS communications when you have provided the appropriate consent
- Operate, maintain, analyze, and improve our website and services
- Maintain our customer relationship management and business systems
- Protect against fraud, misuse, or security threats
- Comply with legal, regulatory, and professional obligations
SMS/Text Messaging and Consent
If you provide your mobile phone number and expressly opt in to receive text messages from KEY Real Estate, Inc., we may send you recurring informational, transactional, and/or promotional SMS messages according to the consent you provide.
Informational and transactional messages may include responses to real estate inquiries, requested property information, property recommendations and updates, showing and appointment coordination, and transaction-related communications.
Marketing and promotional messages may include real estate market updates, property recommendations, new listings, events, and other real estate-related information or promotions.
Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing goods or services.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact KEY Real Estate, Inc. using the contact information provided on our website.
SMS Consent and Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use service providers to assist us in delivering communications and operating our business. Such providers may receive information as necessary to perform services on our behalf and are expected to handle that information appropriately.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to operate the website, understand how visitors use it, improve functionality, measure website performance, and support our marketing efforts.
These technologies may collect information such as your IP address, browser type, device information, pages visited, referring pages, and interactions with our website.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
How We Share Information
We do not sell your personal information.
We may share information with service providers and vendors that help us operate our website, customer relationship management systems, communications systems, analytics, marketing services, and other business operations.
We may also disclose information when required by law, regulation, legal process, or governmental request; to protect our rights or property; or to protect the safety of our clients, users, or others.
SMS opt-in data and consent are subject to the additional restrictions described in the SMS Consent and Mobile Information Sharing section above.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no Internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.
Your Choices and Rights
You may request to review, update, correct, or delete personal information that you have provided to us, subject to applicable legal and record-retention requirements.
You may unsubscribe from marketing emails by using the unsubscribe link included in those communications.
You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.
To request changes to your information or ask questions regarding your privacy, please contact us using the contact information provided below.
Third-Party Websites
Our website may contain links to third-party websites or services. KEY Real Estate, Inc. is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions regarding this Privacy Policy, your personal information, or our privacy practices, please contact:
KEY Real Estate, Inc.
Email: kevin@keyrealtors.com
Phone: 239-312-3120
Website: www.keyrealtors.com